Vintage Delivery & Pick Up Services

Deliveries on Wednesday, Thursday, Friday, Saturday

Delivery Service

✔ Customers will receive a telephone call when furniture is ready for delivery. When a customer is not reached by telephone, an E-mail is sent with available delivery dates/times. Customers must confirm by a return phone call or email to Vintage Delivery before it will be scheduled.

✔ After scheduling, a confirmation email will be sent by Vintage Delivery including:

• Delivery Day, Date, and Time
• Delivery Address
• Contact names
• Balance Due (NOTE: delivery fee must be paid separately by cash or check only)
• Payment instructions

IMPORTANT: Verify the accuracy of information on the emailed confirmation. Contact us immediately for any changes or corrections prior to the day of delivery.

✔ Customers will receive a telephone call with an estimated 2-hour delivery window on the day before delivery from Vintage Delivery.

✔ Carefully inspect the furniture and note any concerns with the delivery team.

✔ Room areas must be cleared prior to delivery. Adequate access through doors, hallways, and stairs must be provided. Additional charges will be required to cover costs of extra delivery staff, assembly in the room, or redelivery if needed.

Please understand that due to insurance restrictions and scheduling reasons, Vintage Delivery staff are NOT permitted to move, remove, or re-arrange existing furniture.

PICK UP SERVICE

Monday-Friday 8am-Noon / 12:30pm-2:30pm

Pick Up Fee $50

✔ Customers are responsible for securing furniture to the vehicle.

✔ Customers must provide all tie downs, blankets, and other padding.

✔ Customers are responsible for transporting furniture to and from the factory for any subsequent Warranty Service issues. Requests of Delivery Services for warranty issues will require additional per trip delivery fees.